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Get important information texted to you1

IBX WireTM helps you use your health plan to the fullest, by sending secure text messages with:

  • Coverage information and updates
  • Money-saving tips and discounts
  • Important personal health reminders

IBX Members: Visit ibx.com/getconnected or text IBX WIRE to 73529 to sign up.

Not a Member? No problem! Get started.

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Get your health info on the go

Download the free IBX app for Apple and Android smartphones to help you make the most of your Independence Blue Cross health plan. With new and improved features, the IBX app gives you easy access to your health care coverage 24/7, wherever you are.

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Health and Wellness Programs

Make healthy choices and save money with our value-added health and wellness programs. No matter which health insurance plan you choose from Independence Blue Cross, you get access to these extras that will help you maintain or improve your health.

Achieve Your Well-being Goals

Your well-being journey is personal. Whether you want to eat healthier, manage stress better, be more active, or just get some more sleep, your goals are unique to you.

Achieve Well-being from Independence Blue Cross is a motivating and personalized set of well-being tools and resources that can help you achieve what’s important to you in a way that’s simple, easy, and fun.

With the Achieve well-being tools on ibxpress.com and our mobile app, you can:

  • Keep your medical history secure, organized, and all in one place
  • Join online programs to help you achieve your well-being goals
  • Access an expansive library of health content
  • Use the Health Navigator to search symptoms
  • Track your activity levels and sync your devices
  • Stay motivated with tokens and badges for achievements

Stay Motivated With Discounts and Reimbursements

From gym membership discounts to fitness reimbursements, our wellness discounts and reimbursements can keep you moving toward good health.

  • Get a $150 reimbursement on your gym fees.
  • Get a $150 reimbursement on an approved weight loss program.
  • Get a $150 reimbursement for programs to help you quit tobacco.
  • Plus, you can save money with discounts on fitness gear, wellness products, gym memberships, and more.

Plus, the Blue Insider discount program offers up to 60 percent off on a wide range of attractions and events, including movie tickets, amusement park admission fees, sporting events, and more.

Telemedicine: Get Help When You Need It

You can visit with a doctor anytime, anywhere with our telemedicine benefit. This service is offered from MDLIVE2 through HIPAA-secure video, phone, and mobile app with 24/7 access to a U.S. board-certified and licensed primary care doctor who can treat non-emergency medical conditions such as:

  • Colds and flu
  • Allergies
  • Asthma
  • Joint aches and pains
  • Vomiting and nausea
  • Pink eye
  • Ear infections
  • And more

Using MDLIVE is a convenient option when it’s not possible to visit your doctor’s office, retail clinic, or urgent care center. Plus, it’s more cost-effective than visiting the ER for an illness that’s not an emergency.

Protect Your Identity

Independence Blue Cross understands the importance of securing your digital information. That’s why we now offer identity protection services to eligible Independence members and their dependents. This free service will increase the security of members’ personal and financial information, including credit monitoring, fraud detection, and fraud resolution support.

These are value-added programs and services. They are not benefits under the health care plan that you purchased and are, therefore, subject to change without notice.

By voluntarily giving Independence Blue Cross my mobile phone number and/or e-mail address, I authorize Independence Blue Cross and its subsidiaries (collectively “Independence”) to send me information/data about Independence, including, but not limited to, information about my account and other insurance products and services. Independence may contact me via e-mail, automated text, and/or phone call. For text, message and data rates may apply. Not required to purchase goods and services from Independence. Text STOP to stop and HELP for help. Terms and conditions at www.myhelpsite.net/ibx. Any information provided by me to Independence is subject to Independence’s Privacy Policy.

To ensure your privacy, all information will be sent via a secure connection. Independence will not disclose any personal information to outside persons or entities unless we have written consent or unless authorized by law. Please see our Notice of Privacy Practices for more information.

1 Message and data rates may apply. Notifications sent via automated text message. This service is not required to purchase goods and services from Independence Blue Cross. Terms and conditions available at myhelpsite.net/ibx. Wire is a trademark of Relay Network, LLC, an independent company.

2 MDLIVE is an independent company providing telemedicine services for Independence Blue Cross.

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