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Frequently Asked Questions

Frequently Asked Questions About Independence Adult Vision Plans

Are Adult Vision Benefits Included in Independence Health Plans?

Independence Blue Cross PPO Silver health plans include Adult Vision benefits for members age 19 and older. All other Independence Blue Cross health plans do not include Adult Vision benefits or any vision service plans. However, pediatric vision benefits are included in all Independence Blue Cross individual health plans for members up to age 19.

Is There an Age Limit to Purchase an Adult Vision Plan?

Anyone age 19 and older can purchase an Adult Vision plan. Please note that Independence Blue Cross members age 65 and older must apply using a paper application, which can be obtained by calling 1-844-762-2140 (TTY: 711).

Can I Visit In- and Out-of-Network Vision Providers With an Adult Vision Plan?

Yes, Adult Vision provides coverage for both in- and out-of-network benefits. For a list of in-network vision providers, visit ibx.com/visionprovider. Please note that pediatric vision benefits include in-network coverage only.

How Do I Apply For Adult Vision Coverage?

You can apply for Adult Vision plans at ibx4you.com/dentalvision or by calling 1-844-762-2140 (TTY: 711). Adult Vision plans can be purchased throughout the year, with or without the purchase of an Independence Blue Cross health plan. Adult Vision plans are a 12-month contract that will renew on your anniversary date.

Tip: If you would like your Adult Vision plan to be effective on January 1 and renew at the same time as your Independence Blue Cross health plan, be sure to purchase your Adult Vision plan between November 1 and December 15.

When Will My Adult Vision Benefits Be Effective?

If you purchase by the 15th of the month, your Adult Vision plan will be effective on the first of the following month. If you purchase after the 15th of the month, your Adult Vision plan will be effective on the 1st of the second month following the application submission date.

Example:

  • Purchase between March 1 and March 15, your vision plan will be effective on April 1
  • Purchase between March 16 and March 31, your vision plan will be effective on May 1

There is a 30-day waiting period for all covered services and supplies for new contracts with an effective date of January 1, 2016 and later. After you have satisfied your waiting period, you can start using your Adult Vision benefits.

Can I Add My Child to Adult Vision?

Yes, children age 19 to 26 may be covered under your Adult Vision plan, once they are no longer eligible for the pediatric vision benefit. Pediatric vision benefits expire at the end of the month in which the child turns 19.

What Happens to the Adult Vision Benefit When My Child Turns 26 Years Old?

Adult vision coverage will be terminated on the first of the month following the dependent’s 26th birthday. When this member turns 26, they then have the option to apply for their own vision service plan, which they can research on our Adult Vision Insurance Plans Comparison page.

What Happens If I Want to Cancel My Adult Vision Plan Before the Policy Term Ends?

Independence Blue Cross members have ten days from date of purchase to rescind their enrollment in an Adult Vision plan. Please read your contract carefully for details on the conditions of your vision service plan.

How Do I Obtain a Copy of My Adult Vision Policy Booklet and Full Summary of Benefits?

Members can access their policies online via ibxpress.com or have copies of their Independence Blue Cross Adult Vision policy mailed to them by calling 1-800-ASK-BLUE (1-800-275-2583, TTY:711) from 8 a.m. to 6 p.m. EST, Monday through Friday.

Will I Receive a Separate ID Card and Bill For My Adult Vision Benefits?

A separate card and bill are provided for Adult Vision coverage.

How Do I File an Out-of-Network Claim For Reimbursement?

You may download a claim vision reimbursement form from ibxpress.com.