How to Contact Independence Blue Cross

Have a Question or Comment?

• Visit our Frequently Asked Questions section for answers to the most commonly asked questions.
• Send an email

Want to Request an Application Packet?

Complete the online form to have an application packet mailed to you.

Need to Check the Status of Your Application?

Go to www.ibx4you.com/login and log in with your username and password.

Want a Free Quote?

Compare the costs and benefits for our different plans. Get a free, instant quote.

Visitors and Members

General inquiries	How to reach us
Email	Submit an inquiry
Phone	Visitors: 1-800-630-0354 Members: 1-800-ASK-BLUE (1-800-275-2583) TYY users: 877-219-5457 or (toll-free) 888-857-4816 Se habla español: 215-636-9559 or (toll-free) 800-555-1514
Mail	Independence Blue Cross 1901 Market Street Philadelphia, PA 19103-1480
Walk-In Services Center	1900 Market Street (near the corner of 20th & Market Streets) Philadelphia, PA 19103-1480 215-241-2920 8 a.m. – 5 p.m., Monday – Friday

HMO benefits are underwritten by Keystone Health Plan East (KHPE). PPO benefits are underwritten by QCC Insurance Company (QCC). KHPE and QCC are subsidiaries of Independence Blue Cross — independent licensees of the Blue Cross and Blue Shield Association. Serving the health insurance needs of Philadelphia and southeastern Pennsylvania.